Kaseya Virtual Systems Administrator

Next-generation remote monitoring and endpoint management solution for today’s forward-thinking IT professionals

With Kaseya VSA’s powerful automation and other capabilities, you can create a robust set of IT services that drives operational efficiencies, increases system security, and ensures extremely reliable service levels.

Deliver the Best, Most Comprehensive, Flexible IT Services

Provide world-class IT services to manage end users and clients while achieving the most efficient use of IT resources possible. Kaseya VSA offers the broadest and deepest set of IT management capabilities in a single solution.

VSA facilitates services like:

Desktop and server support with remote access and integrated ticketing
On- and off-boarding
Patching and updating for Windows, Mac, and third-party applications
Security services (antivirus, anti-malware, and ransomware protection)
Cloud or onsite backup and recovery
Network and infrastructure monitoring
Workflow automation
Audit and compliance reporting
Mobility management
Service desk

Kaseya VSA relies on a modern, clean, and intuitive “single-pane-of-glass” interface designed to enhance user productivity and process workflow to deliver any IT services needed. Kaseya VSA leverages and enables pervasive use of automation to drive IT efficiency and ensure the maximum tech-to-endpoint ratio.

Architected for Growth and Change: Flexible, Reliable, Secure, Scalable, and Open

Capability starts with architecture. IT professionals need the confidence of knowing that mission-critical solutions can evolve and change alongside their business needs. VSA is designed to provide a complete feature set in a variety of network situations, work with any IT shop regardless of size or maturity, and easily enable events from onboarding to reorganization and more.

Available on-premises or via cloud
Full feature set availability in a distributed network environment
Support for Windows, Mac, and Linux operating systems
Highest level of native security
Great performance, even at scale
Open integration using REST APIs
Full support of multi-tenancy for MSPs or large enterprises
More ways to secure and protect data and systems

Complete Discovery that Works

IT professionals cannot manage what they cannot see! Success begins with having visibility to all on- and-off network devices and users. In a few clicks, VSA can find and correctly identify more machines, more often than any other management platform in the industry. By deploying just one agent, a simple scan can propagate throughout the network, perform a network harvest that returns critical information about the machines that will be managed, and enable VSA to monitor assets and instantly detect network changes.

Discovery Features

The Most Productive Technician Experience on the Market

Kaseya Live Connect delivers real-time remote control across distributed networks so a technician can do everything needed from any location without ever disturbing the end user. The visual design is modern and familiar, reducing the need to train, and the workflow enables the technician to work with maximum efficiency.

With Kaseya Live Connect you can:

Execute Powershell Scripts
Access anything, including SSH devices
Leverage universal search to find any machine with faceted search
Install, with a single click, an extensible library of automated procedures to address common issues, such as rebooting, disk cleanup, service restarts, or clearing registries
Remotely control machines from a mobile device without interrupting users via Live Connect Mobile
Quickly spin up a session for devices without installed agents with Live Connect On Demand (which allows MSPs to access both managed and break-fix customers) remotely in a single solution
Screen capture for regulatory compliance purposes
Secure and configure access to devices behind firewalls and NAT without requiring port mapping or infrastructure changes
Integrate ticketing

Fully Automate Patch and Software Management to Prevent Vulnerabilities

Centrally manage all software for any platform. Fully automate patch audits, deployment, rollback, and history. This scalable, secure, and highly configurable policy-driven approach is location independent and bandwidth friendly, and helps ensure all machines are in compliance and protected by offering:

Do all this and more from a single module built for integrated management

Secure, Recover

Today’s threats, such as ransomware, require a multifaceted approach. VSA starts with a fully encrypted agent that calls home on the server’s single inbound port, reducing vulnerability exposure. Layering in robust endpoint security protection that is fully integrated for automation to prevent and remediate threats fosters confidence that the environment is backed up and completely recoverable. VSA provides:

Do all this and more from a single module built for integrated management

More Ways to Monitor and Auto-Remediate

Implement proactive, user-defined system monitoring with instant notification of problems or changes, such as low disk space, processor spikes, and memory issues with:

Up/down endpoint monitoring
Performance monitoring
Alerts via alarms, ticketing, scripting, and email
Network monitoring, with dozens of OS choices including VMware and Cisco
File and directory monitoring
Log monitoring
Database monitoring
SNMP traps

Powerful Automation Enhances IT Performance

Policy-driven automation for consistency at scale
Ability to create specialized scripts using the most comprehensive, easy-to-use, automated scripting engine on the market
Out-of-the-box access to new content pack lets you instantly automate onboarding
Includes use of Kaseya Automation Exchange, a marketplace for sharing, buying, and selling Agent Procedures, Monitor Sets, Reports, Templates, and other types of automation for Kaseya’s products

Backed by Kaseya’s Transformational Thought Leadership

A robust ecosystem of industry expertise that features the following:

Specialized Onboarding and Professional Services teams
Dedicated Customer Success Organization
Technology Alliance Program for VSA expansibility
Kaseya customer community
Kaseya-sponsored customer meetups and annual conferences
Access to best practices and cutting-edge content
Free and premium training resources via Kaseya University

Base Features

Audit (Inventory and Compliance)
Discovery
Analytics and Reporting
Live Connect (Remote Control)
Patch and Software Management
Endpoint Monitoring
Network Monitoring
Policy Management
Agent Procedures
Automation Exchange

Enhanced Features

Kaseya Native Integrations

In a few clicks, VSA can find and correctly identify more machines, more often than any other management platform in the industry