The Ultimate MSP Toolbox
Datto provides cutting-edge cloud-based solutions, ensuring MSPs deliver uninterrupted service with robust data protection and seamless recovery.
TECHS+TOGETHER has partnered with Datto to deliver the industry’s best data backup and restoration solutions for MSPs at the best pricing available. By accessing Datto’s best-in-class platform via the Techs+Together partnership, MSPs gain access to substantial cost savings on a flexible month-to-month agreement. Additional MSPs will gain access to support, training, and resources from TECHS+TOGETHER’s team of engineers and have access to our discord channel, where MSP owners/IT Professionals share their technical issues and solutions with other MSPs. Techs+Together is a community that leans on one another.
As a TECHS+TOGETHER member, small to mid-sized MSPs can receive the following benefits for Datto services:
Benefits of the IT Glue Partners
Datto - THE ULTIMATE TOOLBOX for MSPs
Datto, in partnership with TECHS+TOGETHER, offers superior, cloud-based solutions specifically designed for Managed Service Providers (MSPs). These range from robust data protection to seamless recovery services, ensuring minimal downtime and maximum operational efficiency. With Datto’s state-of-the-art platform, MSPs not only benefit from advanced technology but also significant cost savings, all under a flexible, monthly agreement. This partnership further extends to offer comprehensive support, training, and an abundance of resources, furnished by TECHS+TOGETHER’s proficient team of engineers. What sets this union apart is the community-driven approach, which is epitomized by a discord channel. Here, MSP owners and IT professionals can collectively share, discuss, and resolve technical issues, fostering an environment of shared growth and learning. Consequently, small to mid-sized MSPs can leverage a multitude of benefits from Datto’s services, thereby supporting their journey towards optimum business performance.
Datto's PRODUCTS & SERVICES
Autotask PSA is a powerful and intuitive cloud-based platform providing a singular view of their entire business—enabling Managed Service Partners to centralize business operations to drive efficiency, insight, and accountability.
RMM is a comprehensive remote monitoring and management tool enabling MSPs to manage and support client systems for improved service quality proactively.
Datto SaaS Protection
Datto SaaS Protection offers reliable, automated backup for SaaS applications like Microsoft 365 and Google Workspace, protecting against data loss and facilitating easy recovery.
Datto Backupify is a cloud-to-cloud backup service for leading SaaS applications, helping businesses safeguard against data loss and facilitate seamless recovery.
TECHS+TOGETHER is offering a free two-week trial of the complete Datto platform. This trial will give you a chance to see if the solution is right for your business.
Professional Services Automation
Datto’s Autotask Professional Services Automation (PSA) is a comprehensive, cloud-based platform that streamlines various aspects of business operations for Managed Service Providers (MSPs). It provides a suite of tools that help MSPs manage their service delivery, from ticketing and time tracking to billing and project management. Autotask PSA is designed to centralize business operations into a single system, reducing redundancy and improving efficiency.
The benefits of Autotask PSA to MSPs are multifold. It offers a unified view of customer management, ensuring optimal service delivery and customer satisfaction. By streamlining business processes, it allows MSPs to focus on core competencies and achieve operational excellence. Autotask PSA also features robust reporting and analytics tools, enabling MSPs to make data-driven decisions and enhance business performance. MSPs can significantly boost their profitability through efficient resource management and effective operational planning. Moreover, its integration with Datto’s RMM tool enables a seamless workflow, driving productivity and enhancing service quality.
PSA Modules & Features
Operational Dashboards: Customizable dashboards providing visual insight and instant understanding of the metrics that matter Service Desk, Timesheets & Dispatchers Workshop: Capture time entries and notes on tickets, and schedule time for your technicians
Project Management: Set steps required to meet a specific business objective, including scheduling with phases, assigning tasks with deadlines, project team, budget, and reporting to monitor progress
CRM and Opportunity Management: Enable sales forecasting and quoting for customers and prospects. View all of your accounts in one convenient location.
Contracts and Billing: Set labor rates and manage billing arrangements
Service Level Agreement Management: Define standards for service delivery, and automatically monitor success in meeting those standards
MS Exchange and Outlook Connector: Synchronizes contacts and calendar items between Autotask PSA and your MS Exchange Server, and any applications connected to it (Outlook, mobile devices, etc.)
Standard Reports: Out-of-the-box available reports
RMM Integration: Integration with Datto RMM and third-party RMMs
Workflow Automation: Drive efficiency by automating processes and notifications
Web Service API and SDK Access: Build integrations into Autotask PSA
Mobile Application: Native iOS and Android app for smartphones and tablets provide access to your Autotask PSA system
Email-to-Ticket Service: Integrate email into your workflow to streamline communication and create Tickets, add notes, add time, and capture updates
Client Access Portal: Secure web portal enabling client collaboration on tickets, projects, service desk, and more Active Directory Integration: Create or update PSA contacts from Active Directory
Multi-Currency Add-on: Support multiple currencies for purchasing, quoting, invoicing and expense tracking Document Manager: Create, collect and reference documents related to a customer right inside of Autotask Domain and SSL Certificate Tracking: Automate the process of tracking domains and SSL certificates
Outsource Management: Universal ticket sharing system for building and managing outsource partners and vendors
Custom Report Engine: Create custom reports to supplement pre-built reporting
Change Management: Track and manage change requests, approvals, and any associated problems or incidents
Performance Workbooks: At-a-glance analytics to historical business performance over time
Opportunity Assessment: Provides guidance on where additional sales focus is needed and creates a structured sales approach to better qualify and grade your opportunities
Quickbooks Integration: Track accounts receivable, accounts payable and general ledger functionality with Quickbooks extension (desktop) or Quickbooks Online
Data Warehouse: Create custom reports on demand through 3rd party applications with read-only access
DATTO SaaS Protection
Datto SaaS Protection
Datto SaaS Protection is a crucial tool for Managed Service Providers (MSPs), providing a robust, automated backup solution for popular SaaS applications like Microsoft 365 and Google Workspace. Operating in the increasingly cloud-oriented business world, MSPs often manage clients that rely on these applications for daily operations, making data protection paramount.
Datto SaaS Protection delivers continuous, automatic backups throughout the day, ensuring client data is continually safeguarded against accidental deletions, security threats, and other forms of data loss. It also provides an intuitive interface for quick, effortless data recovery, allowing MSPs to restore individual files or complete datasets, thereby minimizing downtime.
Moreover, this solution ensures data compliance, supporting regulatory requirements by maintaining a detailed audit trail of all data backup and restore activities. This feature is instrumental for clients in regulated industries, offering peace of mind that their data management aligns with compliance standards.
In summary, Datto SaaS Protection empowers MSPs to offer their clients a more comprehensive service package. By ensuring reliable SaaS data protection and recovery, MSPs can reinforce their value proposition, enhance client trust, and ultimately drive business growth.
Microsoft 365 Backup and
Advanced Threat Protection
Backup and Recovery
Backupify, another crucial component of Datto’s service offerings, is a comprehensive cloud-to-cloud backup solution. Primarily designed for SaaS applications such as Microsoft 365 and Google Workspace, it offers an added layer of data protection, ensuring business continuity even in the face of unforeseen data threats.
The role of Backupify extends far beyond simple data backup; it plays an integral part in data security and recovery strategies for Managed Service Providers (MSPs).
The benefits of Backupify for MSPs include:
- Data Protection: Backupify offers automated backup solutions for SaaS applications, ensuring that your data is always secure. It provides the confidence that your client’s data is safeguarded against potential loss or corruption.
- Easy Data Recovery: In case of data loss or corruption, Backupify facilitates quick and easy data recovery. This feature is crucial for maintaining business continuity and minimizing downtime.
- Granular Restoration: With Backupify’s granular restore feature, MSPs can recover specific files, emails, or folders without having to restore the entire system. This provides flexibility in managing data recovery based on the specific requirements or issues at hand.
- Compliance Assurance: Backupify helps MSPs comply with various regulatory standards by securing and protecting sensitive data. This is particularly beneficial for clients within industries with stringent data protection regulations, such as healthcare or finance.
In conclusion, Datto’s Backupify provides a robust, reliable, and seamless backup solution for MSPs, safeguarding client data and ensuring business continuity, thereby enhancing client trust and satisfaction.
REMOTE MONITORING & MAINTENANCE
Datto RMM provides a centralized portal for MSPs to monitor and address potential client network issues before they escalate into significant problems. This service can detect abnormalities and automatically take corrective actions, reducing downtime and improving client business productivity.
Furthermore, Datto RMM integrates seamlessly with Datto’s Autotask PSA and other Datto solutions, creating a unified and streamlined workflow. This removes the need for MSPs to switch between multiple platforms, thus driving operational efficiency.
Finally, it offers robust reporting and analytics tools, enabling MSPs to glean valuable insights into system performance, client satisfaction, and team productivity. Such data-driven decision making can be pivotal in enhancing business performance and ensuring client retention.
Datto RMM’s Ransomware Detection
Datto RMM’s Ransomware Detection feature is a critical tool for Managed Service Providers (MSPs) in the ever-evolving landscape of cybersecurity threats. This feature is designed to proactively monitor, identify, and alert MSPs about potential ransomware attacks on their client’s systems. Alerts are triggered by detecting anomalous file behavior that is typically associated with ransomware, such as rapid file encryption, allowing for immediate action. This prompt detection and reporting enable MSPs to isolate the affected system swiftly, minimizing the spread of the attack and potentially saving critical data from being held hostage. Thus, Datto RMM’s Ransomware Detection feature provides an essential layer of security, helping MSPs protect their client’s sensitive data and maintain their operational continuity.
Datto is an award-winning provider of data protection solutions and services. With unmatched partner enablement and support, together with continued innovation and integration with leading technology vendors, Datto empowers businesses to protect their most valuable asset, their data. By leveraging the Datto platform with Techs+Together, you’ll gain access to substantial cost savings on a flexible month-to-month agreement, technical support and more. This is an unprecedented offer made possible by the team at Techs+Together.
Why JOIN TECHS+TOGETHER
As community members, managed service providers not only gain access to the lowest pricing in the industry for the best MSP tools, but you will have access to training sessions twice a week on how to use VSA by Kaseya. The Techs+Together community members also have access to knowledgeable level-1 support for all of our MSP tools.