Recently, we are receiving many reports from our tenants about them having issues with the Bitdefender VSA Integration. 

Please be aware that due to an issue in the last VSA patch update, the Bitdefender module might display a blank screen. Kaseya is aware of the problem and working on a fix. In the meantime, to work around the issue, please access the VSA using one of the following URLs:

MyRMM – https://storedtech.myrmm.com

TT US01 – https://serverus01.techstogether.com 

TTUS02 –  https://serverus02.techstogether.com

TTUS03 – https://serverus03.techstogether.com

TT EU – https://servereu01.techstogether.com 

Also, please make sure you are using an up-to-date browser (preferably Chrome) and be sure to clean out your browser cache and cookies.

If you continue to have issues after following these steps, please do not hesitate to reach out to us at service@techstogether.com

– Your T+T Team