Problem: There are many machines showing as un-managed, but the Bitdefender interface on the machine shows you are protected.
Answer:
This situation is usually seen when UAC is enabled at some level on the endpoint computer. In order to correct the situation,
- uninstall the Bitdefender agent
- Disable UAC completely
- Reboot the computer
- Reinstall Bitdefender
Good news is, disabling UAC (and re-enabling it if necessary) can be accomplished with a VSA procedure. It’s recommended to create/use a procedure for UAC control separately. Do not write it into the BD deployment procedure.
UAC procedures found at Automation Exchange: https://automationexchange.kaseya.com/products/56