MSP Builder - Tools for MSP Success


  • The RMM Suite Essentials provides the premier solution for MSPs and IT departments using the Kaseya VSA platform through Techs+Together. It provides everything needed to fully automate Discovery, Monitor, Patch, and Maintain the endpoints, as well as automate much of the RMM platform administration for environments with less than 300 managed agents. For environments supporting more agents, the full RMM Suite provides additional server patching schedules and Enterprise monitoring and notification services. Clients can upgrade to the full RMM Suite at any time. The operation of the RMM Suite is fully documented.

Core Capabilities:

  • Agent Procedures for endpoint & platform management, application installation and updating
  • Views for filtering, reports, and automation control
  • Monitors for platforms and common applications
  • Over 250 policies to automate RMM administration for scheduling tasks, updates, and patching
  • Intelligent monitoring without the need for manual intervention
  • Report Templates for internal and customer needs
  • Client specific user Maintenance Interface 
Proactive Maintenance:
  • Local scheduling of maintence tasks removes the dependence on RMM communication
  • Ability to add scripts or commands to meet special requirements 
  • Control maintenance tasks based on installed applications/versions, file, or registry values supports zero-day response
  • Maintenance task customized by client, location or specific agent
  • Built-in features include: Disck Cleanup, Disck Check, Smart Defrag, Local Backup, Task Scheduling, Tect or Graphiz Message Display, Reboot and File Delete


Smart Monitors: 

  • Reduce alerts by automatically setting thresholds, suppressing alerts from transient conditions and self-remediating common conditions
  • Monitors are customizable by client, location or specific agent
  • Standard smart monitors include Disk Capacity, AV Security and Account Security


Advanced Endpoint Auditing: 

  • Daily audits complete in seconds and provide data for full RMM automation. The customizable audit tool updates custom fields for automation or reporting, query files, the registry and run WMI queries to obtain required information.