MSP assist

Monitoring Module

MSP Assist improves the core function of your business implementing standardized monitoring, reducing tickets to your service desk. By adapting policy management and other monitoring features we are able to deliver a true 1-click monitoring set-up based upon global standards you set.

Our alert management allows you to;

  • Reduce tickets by integrating related alerts into a single ticket
  • Suspending individual alarms through maintenance or back-up windows
  • Managing monitoring at a global (i.e. all customers) specific customers or specific devices.

Options based upon your configuration to deliver enhanced alerting, remediation and de-duplication.