KASEYA 365 USER

Helping MSPs automate, manage, secure, and recover
client environments efficiently.

TECHS+TOGETHER /KASEYA PARTNERSHIP

Kaseya 365 User and Techs+Together

Partnering with Techs+Together and Kaseya 365 USER provides MSPs with robust tools to manage, secure, and streamline user security, while offering comprehensive backup and automation capabilities. This partnership delivers a single, integrated solution that goes beyond endpoint protection, equipping you with everything needed to prevent, respond to, and recover from user threats, thereby enhancing operational efficiency, reducing costs, and fortifying IT security in critical areas.

The Techs+Together Advantage

KASEYA 365 User Components

Kaseya 365 USER is structured around three pivotal components: Prevent, Respond, and Recover, each designed to address different facets of cybersecurity. The “Prevent” segment focuses on proactive measures to stop threats before they materialize, including user training and dark web monitoring. “Respond” and “Recover” ensure that if an incident does occur, it can be swiftly managed and systems restored with minimal disruption, through tools like endpoint detection and backup solutions.

PREVENT

Kaseya 365 USER’s “Prevent” segment offers a comprehensive suite of tools designed to safeguard businesses from user-targeted threats before they can cause harm. This segment includes:

Dark Web Monitoring
User Awareness
Training & Testing
Anti-Phishing Defense
Identity Validation

These tools collectively form a protective barrier, ensuring that users are less likely to fall victim to sophisticated cyber threats, thereby maintaining the integrity and security of the organization’s digital environment.

BullPhish ID: Empowering MSPs with Security Training

BullPhish ID from Kaseya 365 USER reduces client cyber risks by up to 70% with tailored security awareness training. As cyber threats evolve, BullPhish ID equips MSPs with:

Key Features:

Phishing Simulations: Test and train on real-life phishing scenarios, followed by educational videos and quizzes for learning reinforcement.
Automated Reporting: Detailed insights into training outcomes, enhancing client security assessments.

Compliance & Insurance:

Cyber Insurance: Essential for policy acquisition or renewal, safeguarding against attack costs.
Regulatory Compliance: Supports adherence to HIPAA, GDPR, CMMC, avoiding compliance fines.

User Experience:

Customization: Adapt phishing simulations to specific client threats.
Branding: White-label for a personalized client interface.
Management: Automated scheduling of training campaigns across clients.
Video Training: Engaging, multilingual videos with quizzes, and the option to add custom content.

BullPhish ID ensures MSPs deliver effective, proactive cybersecurity education, protecting clients from evolving threats while meeting compliance and insurance standards.

Graphus: Simple, Powerful, Automated Phishing Defense

Graphus provides a straightforward, effective, and economical automated solution for MSPs to safeguard every inbox from email threats on Microsoft 365 and Google Workspace. By integrating Graphus, MSPs can enhance their clients’ security, compliance, and productivity:

Benefits for MSPs and Clients:

Compliance with industry regulations and cyber insurance requirements
Real-time threat reports for clients, keeping them well-informed
Per-user pricing with high margins, targeting both Microsoft 365 and Google Workspace users

Graphus Unique Features:

Utilizes patented AI to analyze communication patterns, identifying and blocking untrustworthy emails
Multi-tenant management for easy deployment and maintenance across clients
Three layers of defense: TrustGraph for automatic quarantine, EmployeeShield for user interaction, and Phish911 for proactive reporting

Graphus not only secures clients against phishing, BEC, ATO, and other email-based attacks but also integrates seamlessly with existing security and IT systems, enhancing overall security posture and productivity for MSPs.

Dark Web ID: Actionable Threat Intel for Your Organization

Dark Web ID enhances your security by providing deep insights into potential breaches before cybercriminals can exploit them. By monitoring for compromised credentials on the dark web, it helps safeguard your company’s brand, employees, and executives from data theft and breaches.

Key Monitoring Areas:

Hidden chat rooms, unindexed sites, private websites, and P2P networks
IRC channels, social media platforms, black market sites, and over 640,000 botnets

Benefits of Dark Web ID:

Continuous 24/7/365 monitoring for immediate threat identification
Proactive protection against credential theft and data breaches
Supports cyber supply chain risk management by monitoring vendor-related threats

The service ensures holistic visibility of your security posture, offering an early warning system and rich analytics to pinpoint vulnerabilities. It’s quick to set up, providing your IT security team with actionable intelligence to respond to threats efficiently, integrating with existing SOC and remediation platforms via APIs.

RESPOND

The “Respond” component of Kaseya 365 USER is designed to swiftly address and mitigate security incidents within your clients’ SaaS environments. This segment features SaaS Alerts, a tool that leverages machine learning to monitor user behavior across SaaS platforms in real-time. When anomalies or potential breaches are detected, SaaS Alerts provides instant notifications, enabling rapid response. Unlike traditional Managed Detection and Response (MDR) services that rely on human analysts, SaaS Alerts automates the response process, taking actions like temporarily disabling compromised accounts and blocking new login attempts within seconds.

SaaS Alerts: Automatic Detection and Remediation for SaaS Applications

SaaS Alerts offers an automated, vigilant protection system for your clients’ SaaS applications, providing a stark contrast to traditional Managed Detection and Response (MDR) services that depend on human intervention. Here’s how SaaS Alerts stands apart:

Key Features of SaaS Alerts:

Instant Threat Detection and Response: Unlike MDR providers who measure response times in hours, SaaS Alerts acts within seconds, automatically detecting and mitigating threats without human intervention, significantly reducing the risk of data leakage or malicious activities.
Comprehensive Monitoring: Leverages machine learning to monitor and analyze user behavior across SaaS platforms, providing instant alerts for unusual activities, ensuring rapid action to secure applications.

What SaaS Alerts Offers Beyond Traditional Solutions:

24/7 Automated Protection: Detects account compromises and responds by temporarily disabling accounts and blocking further login attempts, all within minutes of detection, with comprehensive logs for forensic analysis.
Security Configurations and Compliance: Simplifies the implementation of Microsoft security recommendations across all tenants, alerting on any security score regression to maintain compliance effortlessly.

SaaS Alerts ensures your clients’ SaaS environments are well-protected, going beyond Microsoft 365 to integrate with nearly any SaaS application through an intuitive App Wizard, pulling critical security data for threat detection and response. This platform also extends protection to MSPs themselves by monitoring for unusual behaviors within their tool stack, safeguarding the service providers from cyber threats.

Identity Validation: Matches device data with SaaS application usage to confirm only authorized users and devices access sensitive applications, enhancing security controls.
Intuitive Reporting: Provides detailed insights into user behaviors and application events, allowing MSPs to demonstrate proactive security measures to clients, aiding in both customer acquisition and retention.

By automating the detection and response process, SaaS Alerts not only reduces the burden on IT teams but also enhances the security posture of your clients’ SaaS ecosystems, ensuring a swift and effective response to emerging threats.

RECOVER

The “Recover” component of Kaseya 365 USER is designed to ensure business continuity by offering robust backup and recovery solutions for Microsoft 365 and Google Workspace environments. This segment provides automated daily backups and multiple recovery options to swiftly restore critical SaaS data in the event of data loss, corruption, or a cyberattack, minimizing downtime and ensuring your operations can resume as quickly as possible.

Comprehensive Backup for Microsoft 365 and Google Workspace

In the era of cloud migration, ensuring the security and integrity of your clients’ SaaS data is paramount. While Microsoft and Google manage application availability, the responsibility for protecting data from threats like ransomware or accidental deletion falls on you. Datto SaaS Protection offers an all-encompassing backup solution specifically designed for Microsoft 365 and Google Workspace, providing peace of mind through:

Simplified Backup and Recovery:

Automated Backups: With three automated backups daily, Datto SaaS Protection ensures that your clients’ data is safeguarded against any form of data loss, whether it’s due to user errors, malicious attacks, or ransomware.
Streamlined Management: The platform simplifies the onboarding process for new clients and allows management of multiple client backups from a unified interface, enhancing efficiency and scalability.

Flexible and Comprehensive Recovery:

Recovery Options: Offers point-in-time, granular, and non-destructive restore capabilities, enabling you to recover precisely what you need when you need it. This flexibility ensures minimal disruption and quick return to normal operations.
Complete Data Coverage: Unlike basic backups that might only cover files and folders, Datto extends protection to all aspects of SaaS applications, ensuring a complete data set is backed up, including emails, contacts, and more.

Security and Compliance:

Independent Data Copies: By storing backup data outside of the SaaS providers’ servers, Datto adds an extra layer of security, ensuring data integrity and availability even if the primary cloud service experiences issues.
Compliance Support: Helps maintain compliance with various data protection regulations by ensuring data is securely backed up and recoverable, thus avoiding potential penalties and safeguarding client trust.

Datto SaaS Protection is not just about backing up data; it’s about offering a strategic advantage to MSPs by simplifying the complex task of data protection in the cloud. It’s an intuitive, powerful tool that gives you control, reduces risks, and supports business continuity in the face of data threats.

Spanning: Comprehensive Backup for Microsoft 365 and Google Workspace

Spanning offers a tailored backup and recovery solution for SMBs using Microsoft 365 and Google Workspace, designed to protect against data loss from ransomware, user errors, and other cloud threats under the shared responsibility model where application availability is guaranteed by Microsoft and Google, but data protection falls on you.

Streamlined Backup Procedures:

Automated, Continuous Backups: Spanning provides daily, automated backups that require no additional effort from admins or users, ensuring your data is backed up consistently. This “set it and forget it” approach simplifies backup management.
Customizable, On-Demand Backups: Beyond daily backups, Spanning allows unlimited on-demand backups, customizable to your specific needs, offering flexibility and peace of mind.

Effective Recovery Options:

Granular, Search-Based Restore: With Spanning, you can search for and restore individual items or entire folders, giving you precise control over what data is recovered.
End User Self-Service Restore: Empower your users to restore their own data without IT intervention, reducing administrative workload and increasing productivity.
Robust Admin Functionality: Admins have powerful tools like cross-user restore, enabling data movement between accounts and customization of backup settings to fit organizational policies.

Securing Data and Compliance:

Multi-Layered Security: Spanning employs comprehensive security measures including 128-bit SSL encryption in transit and 256-bit AES at rest, alongside strict access controls to safeguard your data.
Compliance Certifications: With certifications like HIPAA, GDPR, ISO 27001, and others, Spanning ensures your backups meet regulatory standards, providing reassurance that your data is both secure and compliant.
High Availability and Global Data Centers: A 99.9% uptime SLA guarantees service reliability, with data centers across the U.S., Canada, EU, UK, and APAC regions for global coverage.

Mobile and Accessible:

On-the-Go Access: Spanning’s mobile-friendly interface supports the modern, cloud-first workforce, allowing data restoration from any supported Microsoft device, enhancing the flexibility of data management.

Spanning is not just about backing up data; it’s about providing a seamless, secure, and efficient backup experience that caters to the needs of SMBs, ensuring data protection is one less worry in your transition to cloud service

Why JOIN TECHS+TOGETHER

The partnership between Techs+Together and Kaseya 365 brings a powerful suite of tools and capabilities to MSPs, enabling them to deliver superior IT management services. By joining the Techs+Together community, MSPs gain level-1 support, access to comprehensive endpoint management, advanced security measures, reliable backup solutions, and powerful automation tools, all within a unified platform.