Bitdefender MDR equips MSPs with a robust set of tools and capabilities to tackle even the most sophisticated threats. Here’s a closer look at what’s included:

• Continuous 24/7 Monitoring and Response: Bitdefender’s SOC team keeps a constant watch over your clients’ environments, triaging thousands of alerts in real time. Using advanced analytics, AI, and machine learning, we distill these into actionable insights, reducing operational overhead and eliminating alert fatigue for your team.
• Proactive Threat Hunting: Beyond reactive measures, Bitdefender’s analysts actively scour the global threat landscape to identify emerging risks specific to your clients. This includes tracking attack patterns and leveraging behavioral analysis to spot threats like fileless malware or lateral movement before they escalate.
• Rich Threat Intelligence: Drawing from extensive research into cyber threats, geopolitical events, and global data trends, Bitdefender MDR provides context-rich insights. This intelligence informs precise detection and response strategies, keeping your clients ahead of attackers.
• In-Depth Incident Analysis: When incidents occur, Bitdefender’s SOC delivers detailed root cause and impact assessments. You’ll receive comprehensive after-action reports with audit-ready documentation, outlining the threat’s origin, scope, and mitigation steps—empowering you with clarity for future prevention.
• Dark Web Monitoring: We proactively scan the dark web for leaked or stolen data, such as credentials, domains, or intellectual property. Early detection of compromised information helps prevent exploitation and strengthens your clients’ defenses.
• Pre-Approved Response Actions (PAAs): Speed is critical in containment. With customizable, pre-approved actions—like isolating endpoints or deleting malicious files—Bitdefender’s SOC can act instantly without waiting for approval, minimizing damage and downtime.
• Real-Time Dashboards and Reporting: Gain full visibility into your MDR service through intuitive dashboards in the MDR portal. Monthly reports offer a holistic view of security posture, including detected threats, response actions, and expert recommendations for improvement.