TECHS+TOGETHER PARTNERSHIP
Techs+Together partners with Kaseya/Datto to provide Autotask PSA to MSPs looking for an enterprise-class PSA platform backed by one of the industry’s most mature MSP ecosystems.
Whether you’re a growing MSP or an established service provider, Autotask scales with your business while integrating seamlessly with Datto RMM, IT Glue, Microsoft 365, QuickBooks, Xero, and hundreds of third-party solutions.
Benefits of the Kaseya Autotask Partnership:
- 1-Year contract (typically 3-year minimum contracts)
- No user/seat minimums
- Simplified Billing
- Largest Community
About Autotask PSA
Autotask PSA provides a complete operational platform for MSPs by combining service desk operations, CRM, project management, contract management, time tracking, billing, workflow automation, and business reporting in a unified cloud solution. Its configurable workflows help reduce manual effort while providing real-time visibility into your entire business.
With a single platform for service management, customer information, contracts, billing, and reporting, your technicians and managers spend less time switching between systems and more time delivering exceptional customer service.
Successful MSPs know they need to keep up with changing customer needs. No matter what new services you may offer, Kaseya Autotask will get from quote to sale to invoice faster than any other solution in the market.
Service Desk
Deliver faster support with a fully featured service desk that includes:
- Email-to-ticket automation
- SLA management
- Intelligent ticket routing
- Dispatching
- Time tracking
- Workflow automation
- Mobile technician access
Designed specifically for MSP support organizations, Autotask helps technicians stay productive while ensuring service commitments are consistently met.
Customer Relationship Management System
Manage every customer relationship from initial prospect through ongoing support.
Autotask includes integrated CRM capabilities for:
- Opportunity tracking
- Account management
- Contact management
- Sales forecasting
- Quote management
- Complete customer history
Keeping sales and service information together improves collaboration across your organization.
Contracts and Billing
Automate recurring billing, labor billing, and contract management while reducing manual invoicing.
Autotask supports:
- Recurring service contracts
- Time and expense billing
- Contract management
- Automated invoicing
- QuickBooks integration
- Xero integration
This helps improve billing accuracy while reducing administrative overhead.
Project Management
Plan, assign, and monitor projects from a centralized workspace.
Autotask provides:
- Resource scheduling
- Milestone tracking
- Task management
- Project budgeting
- Progress reporting
- Time tracking
Project managers gain real-time visibility into project health while technicians always know what’s next.
Book a consultation to learn more about the benefits of joining the Techs+Together community (no membership fees) and how we help save Managed Service Providers money and receive personable support.
Everything Your MSP Needs in One Platform
Kaseya Autotask PSA combines the operational tools MSPs rely on every day, including:
- Service Desk
- CRM & Opportunity Management
- Contract Management
- Billing & Invoicing
- Project Management and Billing
- Workflow Automation
- SLA Management
- Time & Expense Tracking
- Inventory Management
- Dashboards & Reporting
- Email-to-Ticket
- Mobile App
- Open REST API
- RMM Integrations
Built for Growing MSPs
Autotask PSA delivers a modern cloud platform designed to scale as your business grows.
- Cloud-hosted platform
- Anywhere web access
- Mobile Application
- Workflow Automation
- Extensive third-party integrations
- Operational dashboards
- Business analytics
- Scaleable architecture for organizations of all sizes
And since Techs+Togerther has affordible terms available, you can invest your savings back into your business for further growth and customer retention.
A Complete MSP Platform
Autotask PSA integrates with the tools MSPs depend on every day, including:
- Datto RMM
- IT Glue
- Microsoft 365
- QuickBooks
- Xero
- Email platforms
- Hundereds of additional integrations through the Autotask API ecosystem
By connecting your PSA with your RMM, documentation, and accounting systems, your team spends less time duplicating work and more time supporting customers.
Why JOIN TECHS+TOGETHER
As community members, managed service providers not only gain access to the lowest pricing in the industry for the best MSP tools, but you will have access to training sessions twice a week on how to use VSA by Kaseya. The Techs+Together community members also have access to knowledgeable level-1 support for all of our MSP tools.
👉 Check our calendar for upcoming events and join the conversation.