Managed Service Providers (MSPs) need solutions that balance cost, efficiency, and security. Kaseya 365, a unified platform for endpoint management, security, backup, and automation, has emerged as a game-changer for MSPs seeking to streamline operations. Available in two tiers—Express and Pro—Kaseya 365 caters to varying needs based on security requirements and budget. This post compares and explores the differences between Kaseya 365 Express and Pro, helping MSPs make informed decisions. TECHS+TOGETHER has partnered with Kaseya to offer low pricing, no license minimums, and month-to-month terms.
Understanding Kaseya 365
Kaseya 365 simplifies IT management by consolidating essential tools into a single subscription, reducing vendor complexity and enhancing scalability. Designed for MSPs, it addresses four core pillars: managing endpoints, securing them against threats, backing up critical data, and automating routine tasks. Both Express and Pro tiers offer robust features, but Pro includes advanced security capabilities, making it ideal for MSPs with stringent client requirements. This comparison focuses on the Endpoint subscription, highlighting features, pricing, and use cases to guide MSPs in selecting the right tier.
Feature Comparison
Both Kaseya 365 Express and Pro share a strong foundation of features, ensuring comprehensive endpoint management. However, Pro distinguishes itself with an additional layer of security. Here’s a detailed breakdown:
Shared Features (Express and Pro):
- Remote Monitoring and Management (RMM): MSPs can choose from VSA 9.5, VSA X, or Datto RMM, offering flexibility to align with existing workflows. These tools enable remote oversight and management of client endpoints.
- Endpoint Detection and Response (EDR): Datto EDR provides real-time threat detection, efficiently identifying and mitigating risks.
- Antivirus Protection: Datto Anti-Virus delivers robust malware defense, ensuring endpoint security.
- Endpoint Backup: Both tiers include image-level backups with 5TB of shared storage, SNTP storage, allowing file or full machine restores for disaster recovery.
- Third-Party Patching: Advanced Software Management ensures timely updates for third-party applications, reducing vulnerabilities.
- Ransomware Detection: Integrated into Datto EDR, this feature identifies and blocks ransomware threats.
Exclusive to Kaseya 365 Pro:
- Managed Detection and Response (MDR) / Managed SOC: Powered by RocketCyber, Pro includes 24/7 monitoring and response by security experts, offering proactive threat hunting and incident response. This is a critical differentiator for MSPs needing advanced cybersecurity.
The primary distinction lies in Pro’s MDR/SOC capabilities, which provide continuous oversight and expert intervention, absent in Express. Both tiers integrate seamlessly with Kaseya’s broader ecosystem, offering a unified interface that simplifies operations and reduces training time.
Pricing Insights
Pricing is a key consideration for MSPs, and Kaseya 365 via TECHS+TOGETHER offers competitive rates as of May 2025:
- Kaseya 365 Express: Approximately $2.20 per endpoint per month, making it a cost-effective option for basic management and security needs.
- Kaseya 365 Pro: Priced at around $4.99 per endpoint per month, reflecting the added value of MDR/SOC services.
Typically, new customers must commit to at least 50 endpoints, ensuring scalability for mid-sized to larger MSPs. The TECHS+TOGETHER partnership offers a no minimum licensing plan. The 5TB shared backup storage is included in both tiers, with additional charges for exceeding this limit. Pricing may vary, so MSPs should request personalized quotes to confirm costs. Testimonials highlight significant savings, with one MSP reporting a 75% cost reduction per endpoint after adopting Kaseya 365 Pro, underscoring its economic benefits.
Who Should Choose What?
The choice between Express and Pro depends on an MSP’s client base, security needs, and budget:
- Kaseya 365 Express: This service is ideal for budget-conscious MSPs or those serving clients with basic IT requirements, such as small retail businesses. It suits MSPs focusing on core management and protection without the need for advanced threat response. For example, an MSP managing endpoints for a local chain of stores might opt for Express to keep costs low while ensuring essential security.
- Kaseya 365 Pro: Best for MSPs serving industries with high security demands, such as finance, healthcare, or government. The inclusion of MDR/SOC makes Pro suitable for clients requiring robust compliance and protection against sophisticated threats. For instance, an MSP supporting a financial institution would benefit from Pro’s 24/7 monitoring to meet regulatory standards and enhance client trust.
Both tiers support scalability, with automation features like pre-built workflows boosting efficiency. One user noted a potential 75% efficiency increase due to these capabilities, making Kaseya 365 a strong choice for growing MSPs.
Key Considerations
Both Express and Pro require a minimum of 50 endpoints, aligning with the needs of established MSPs. The 5TB storage limit is sufficient for most, but MSPs with extensive backup needs should plan for potential overage costs. Support levels appear consistent across tiers, but Pro’s MDR/SOC provides an additional layer of expertise for complex security incidents. The platform’s integration with Kaseya’s ecosystem ensures a cohesive experience, minimizing operational disruptions.
Conclusion: The TECHS+TOGETHER and Kaseya Partnership
Choosing between Kaseya 365 Express and Pro hinges on balancing cost and security needs. Express, at $2.20 per endpoint, offers a cost-effective solution for MSPs prioritizing core functionality, while Pro, at $4.99, delivers comprehensive protection for security-critical environments. Both tiers streamline IT management, but Pro’s MDR/SOC capabilities cater to industries demanding proactive threat response.
The partnership between TECHS+TOGETHER and Kaseya amplifies these benefits, delivering significant cost savings and operational advantages. TECHS+TOGETHER, a trusted Kaseya partner, leverages its expertise to help MSPs implement Kaseya 365 efficiently, reducing onboarding time and maximizing ROI. This collaboration provides access to tailored support, ensuring MSPs optimize the platform’s automation and security features. By combining Kaseya’s innovative technology with TECHS+TOGETHER’s personalized guidance, MSPs can achieve up to 75% cost reductions per endpoint and enhance service delivery, as evidenced by user testimonials. This partnership empowers MSPs to scale effectively, meet diverse client needs, and thrive in the competitive IT landscape.